Every callbecomes a job.
LockNinja answers your service phone day and night, quotes your prices, and sends the job to your technician.
One lockout, start to finish
- 2:14 AM
Picked up on the first ring. Never voicemail.
- 2:15 AM
Your service call fee and a price range from your list. Never a final price.
- 2:15 AM
The job lands on your phone. Tap Accept. Have a team? It goes to your on-call tech first.
- 2:16 AM
The customer gets a text: you're 25 minutes away.
- 2:41 AM
One tap when you pull up. The customer knows.
- 2:58 AM
Job closed. The call summary is waiting in the app.
- 9:05 AM
Next morning the customer gets a text, gives 5 stars, and posts their own words on Google in two taps.
This is what lands on your phone
The real app, recorded with an example shop.
What voicemail costs you
Change the numbers to yours.
About
$1,620
a month goes to voicemail
10.8 jobs a month
LockNinja is $299 a month.
One price. Everything in.
$299 a month
- 24/7 answering on your number
- Quotes from your price list
- Jobs sent to your on-call tech
- Arrival-time texts to customers
- Review requests after every job
- App in English, Spanish or Hebrew
- No setup fee
- No per-call fees
- Month to month, no contract
- 30-day money-back guarantee
What it costs elsewhere
- Live answering service
- from $250 a month for 50 minutes
- Live receptionist, per call
- from $300 a month for 30 calls, then $11.50 a call
- Voicemail
- free, until the customer calls the next locksmith
Entry plans on two US providers' pricing pages, checked October 2026.
Built for locksmiths
Keep your number
Forward your shop's line to us. No porting, no new number for customers.
Your language
The app in English, Spanish or Hebrew. Callers talk with the receptionist in English or Spanish.
Pick the voice
Choose from several voices, male or female. Change it any time.
Honest on every call
It says it's a virtual assistant and that calls are recorded.
Three steps to go live
Join
Your business name, email and phone. Then pay.
Check your email
Your login for lockninja.app/members arrives right away.
Set up and forward
Add your prices and techs, forward your number. Done.
Questions
Is it a real person?
No. It's a virtual receptionist, and it tells callers so. It sounds natural and never puts anyone on hold.
What if it doesn't know the answer?
It takes the name, number and problem, and sends it to your on-call tech right away. And you decide what it knows: what to tell callers, which questions to ask, and whether to give prices on the phone or not. You can change all of it any time.
Can I still answer calls myself?
Yes. Turn forwarding off whenever you want, or keep it on only at night.
When do customers get texts?
As soon as your shop's texting is approved by the carriers, usually a few business days after you join.